What we collect
When you book a No Sweat Intro, send us a note, call, text or message Brainstorm Fitness, we keep what you give us: your name, phone number, email address, what you tell us about your goals and anything that hurts or limits you, and the time you booked. We also keep the messages and calls between you and us so a coach can pick up where the last one left off.
Our website notes how you found us, for example a Google search, an AI assistant, Instagram or a link from another site, and the first page you opened. This is stored in your own browser and is sent to us only when you submit a form. We do not use advertising trackers.
How we use it
- To answer you and book, confirm, change or cancel your No Sweat Intro
- To send appointment reminders
- To follow up a few times if you asked us to reach out and have not booked yet
- To understand which channels bring people to us
Text messages
If you tick the box on our form, or text or call our number first, Brainstorm Fitness may text you about your request and your appointment. Message frequency varies with your request, usually fewer than ten messages a month. Message and data rates may apply. Reply STOP to any text to opt out and we will stop. Reply HELP for help, or call (619) 630-8310. Agreeing to texts is never a condition of training with us.
We do not sell, rent or share your mobile number or your consent to receive texts with any third party or affiliate for marketing or promotional purposes.
Every follow-up email has a link to stop further emails. Appointment confirmations and reminders are still sent for a time you booked.
Who handles your information
Only Brainstorm Fitness staff see your information. We use a small number of service providers to run our systems, and they may process your information only to provide that service to us: our website host and database, our text and phone carrier, our email delivery service, and Meta if you message us on Instagram or Facebook. We do not sell your information.
How long we keep it
We keep lead and client records while they are useful for serving you. Ask us at any time and we will show you what we hold, correct it or delete it.
Contact
- Phone or text: (619) 630-8310
- Email: info@brainstormfit.com
- Mail: Brainstorm Fitness, 3425 Fifth Ave, Unit 4, San Diego, CA 92103
Date reviewed
This page was last reviewed on October 5, 2026.